To ensure you get your purchase as soon as possible we ship out almost all orders within 2 days of payment from Monday to Friday. If you place an order on Friday or over the weekend, your order will be send by Tuesday. We don’t ship on national holidays.
While we do all we can to ensure your order is delivered on time, Castart will not be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. At this time we are unable to ship to P.O. Boxes. We do not offer overnight delivery.
You will be responsible for paying for your own shipping costs for returning your item. Shipping fees are non-refundable.
Free shipping on all European Union orders above €130
Belgium/The Netherlands/Luxemburg: free
UK/France/Germany: 10 euro
Greece/Finland/Croatia/Bulgaria/Serbia/Romania/Bosnia: 25 euro
Rest of EU: 15 euro
For orders outside of Europe please contact us on [email protected] Surcharge for customs or islands need to be paid by the purchaser.
DELIVERY OF YOUR ORDER
All our orders are shipped by DPD which is a trackable service to your door. We have a daily pick-up by DPD and will text your tracking details as soon as the parcel has been collected.
Free local pick-up at ‘The Castart Store’ in Antwerp can be selected as well.
If you have any questions on all the above subjects, contact us on [email protected] and we will get back to you as soon as possible